Privacy Policy

1. INTRODUCTION

This Privacy Policy set to provide information on the collection, process and security of the data transmitted to and collected by CLEAVER CALLING CENTER S.A. de C.V. to website, a company registered under the laws of the State of Mexico (hereinafter the “Company”) in relation to any visitor(s) (hereinafter the “Visitors” or “you”) who is visiting and navigating through the present website https://www.cleaver.mx/  (hereinafter called the “Website”).

2. DATA THAT WE COLLECT

The personal data collected from you, when visiting the Website or directly by you, when you request the Company to contact you, includes inter alia, the following:

  1. your name and surname;
  2. your contact information (email address, phone number);
  3. your IP address, a unique identifier for your computer or other access devices; and
  4. cookies.

3. USE OF YOUR DATA

  1. The Company shall process the personal data collected for the following purposes (the “Purpose”):
    • To improve the Company’s website and the quality of the experience of the i Website’s user(s), inter alia statistics on the frequency of visitors visiting the Website, use of the website.
    • To communicate with you further to your request to be contacted by the Company.
  2. All personal data communicated to the Company are kept within its own records in accordance with all applicable laws and regulations.
  3. The Company shall collect personal data about the Visitor(s) that is absolutely necessary to achieve the Purpose and the processing of such information shall be restricted solely to the achievement of the Purpose. The Company will not collect, process or transfer your personal data, for any other Purpose, without you your prior consent.
  4. The Company, unless there is an obligation to comply with any law, regulation or court order, shall not transfer or transmit to any third party any of your personal data, collected through the Website or provided by you, without your prior consent.

4. SECURITY

  1. The Company takes the processing of personal data very seriously, thus taking measures in ensuring that any personal data process is carried out in a manner that ensures appropriate security and confidentiality, including preventing unauthorised access to or use of your personal data. Thus, the Company undertakes necessary measures to protect all personal data from any loss, misuse, unauthorised access or disclosure, alteration, or destruction.
  2. The Company develops and maintains internal policies and procedures and implements necessary organisational and security measures, to ensure high levels protection of personal data, including inter alia, appropriate restrictions on permissions of access to personal information.

5. HOW LONG WE KEEP YOUR PERSONAL DATA:

We retain personal data only for the period we reasonably require it to achieve the Purpose or as required for legal purposes, considering local applicable laws and regulations. When information is no longer needed or at your request, we immediately delete the data.

6. COOKIES:

  1. Cookies are small pieces of data that are stored on your computer or mobile device when you visit a website. The Website uses cookies and by visiting the Website you are accepting and consenting to the use of such cookies.  Cookies stores bits of information about your interactions with the website. The Company may use the data collected for analytic, development, maintenance and update of the Website and its services.
  2. There are several types/categories of cookies that the Website uses, which are necesseray for the Website’s operation, which includes ,inter alia, the following:
    1. Functionality cookies: These are used to remember choices or changes in choices you have requested, such as language preference.
    2. Necessary cookies: These are absolutely essential for you to be able to navigate through the Website. Without these cookies, the Website will not function properly.
    3. Marketing cookies used to evaluate performance of advertisements and visits on the Services.
    4. Performance cookies: These are used to improve the Website. These kind of cookie collects information such as the Internet browsers and operating systems used, number of visits, average duration of a visit, the domain name of the website previously visited and pages viewed.

      Kindly note that performance cookies do not collect any information that could be used to personally identify you. They collect information in an aggregate and anonymous format. You can delete or block these cookies, but if you do that some features of the website may not work as intended.
  3. The Website is embedded with statistical and performance analysis technologies which also collects information in an aggregated form. This information is anonymous and the Company is not able to identify your particular habits from the information we have access to. This information helps us to understand how our online advertising is working and we do not use this information to serve your personalised advertising.
  4. You can control and/or delete cookies at any time as you wish directly from within your own internet browser or mobile device and prevent any installation. You can delete all cookies that are already on your computer or mobile device and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. It is important to note that by disabling all cookies the functioning of the services provided by us may be compromised.
  5. For further information about cookies and how to disable them, please refer to www.allaboutcookies.org.

7. MODIFICATIONS TO THIS PRIVACY POLICY:

The Company is entitled to unilaterally modify this  Privacy Policy at its sole discretion. This Privacy Policy may be amended from time to time, and you should refer to our Website regularly to stay up to date.

8. ACCEPTANCE OF THESE TERMS:

By using the Website or by contacting us through the Company’s official communication channels, you consent to such processing and you warrant that all personal data and information you provided to us is accurate and up-to-date. By using this Website, you are also agreeing to all terms and conditions provided in this Privacy Policy as well as other information found in this Website. You, therefore, agree to waive all rights to holding the Company liable for any claim arising out of, or in connection with the processing of your personal data, as mentioned herein, unless such data has been fraudulently or negligently processed, as against the terms laid down in this Privacy Policy.

9. HOW TO CONTACT US:

Should you have any questions about this Privacy Policy and/or how the Company handles your personal data and/or you wish to exercise any of your rights please contact us at info@cleaver.mx.